Q. How many employees does Purrfectly Poochy Pet Sitting have? A. Three: Brandy, Hiram and Taylor. Please click
here to go to our "About Us" page.
ma
Q. What is your experience?
A. I have been a pet owner for over fifteen (15) years and we currently have four dogs. We have been pet sitting for family and friends for years and have educated ourselves by reading relevant books, other literature and through personal experience.
Other Experience:Pet First Aide Medication Administration
Care After Surgery Dog and Cat Walking
Removing Stitches Potty Training
Q. What types of pets can you watch?
A. Cats, Dogs, Hamsters, Ferrets, Fish (requests welcome)
Q. Do you offer boarding?
A. No, we come to you. Our goal is to keep your pet at home, where they are most comfortable.
Q. Can you groom my pet?A. No
Q. Are you familiar with pet First Aid and CPR?A. Yes, we keep a pet first aid kit at all times in our vehicles and we are familiar with preforming CPR for large and small pets.
Q. What is your cancellation policy?A. You may
cancel pet sitting services at any time and will be issued a refund of
any processed payment(s), minus a 25% cancellation fee base on the
total of the services or if assignment has already started, the remaining services.
**If you cancel during a pet sitting
assignment, we are not responsible for finding you a replacement sitter
for the remainder of the assignment.
Q. What is your payment Policy?
A. At the consultation, you are required to pay at least 50% of the total of assignment services, with the remaining amount due upon your return.
If the assignment is ongoing, payment is due in full in weekly or monthly increments prior to the start of the assignment for that week or month.
For the use of the Pet Taxi, payment is due up front and in full the day of services.
Q. I want to use the Taxi Service to transport my pet(s) to a Grooming or Veterinarian appointment, how does that work?
A. Set up an appointment with your Veterinarian or Grooming Salon and inform them that a Pet Sitter will be bringing in your pet for you. Ask that the bill be sent to your home for the services or inform them that you will be providing us with a form of payment on your behalf.
Call us and let us know that you would like for us to transport your pet to an appointment. We will need a weeks notice as well as the appointment location, date and time.
We will email you the necessary forms or visit your home to complete them. We collect your Taxi Service fee and we will then add you to our schedule.
(For emailed assignment forms, check must be left for us when we come to collect your pet)
Q. What are your payment options?
A. We accept: Cash, Check, PayPal (must have PayPal account) or Money Order
Q. Are you licensed?
A. Yes
, we are licensed to work in Huntsville City and Madison County
(At this time a professional license is not required for Pet Sitters.)
Q. Are you Insured?
A. Yes, through Business Insurers of the Carolina's
Q. What does your insurance do?
A. Pet
sitter liability insurance is much like any other insurance. It covers
accidents that may affect (the health of) your pet(s) or your property while a pet
sitter is at your home or with your pet.
Q. Are you Bonded?
A. Yes,
through Travelers Casualty ans Surety Co. of America
, this is usually for companies that hire employees; even so, for the
peace of mind of my clients, I have chosen to become bonded. Bonding can be verified by calling 1-800-962-4611
Q. What is Bonding?
A. Bonding
is a Fidelity Bond (or dishonesty Bond) which insures a business in the
event that an employee steals from a client. If this happens, and the
employee is found guilty of theft, the bonding company will pay for the
stolen items.
Q. How can I be sure that you are licensed, Bonded and Insured?
A. We will have our licenses, Bonding and Insurance Certificates with us at our consultation.
Q. What professional organizations are you associated with?
A. The National Association of Professional Pet Sitters and
Pet Sitters International.
You may verify these memberships by visiting their website(s) and doing a search by City or Zip Code for a Pet Sitter, or view my certificates at our consultation.
NAPPS:
http://www.petsitters.org/PSI:
http://www.petsit.com/